Privacy Policy

Inspirited AI (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, APIs, and services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use our Services.

We collect the following types of information:

Account Information: When you register for an account, we collect your name, email address, organization name, and payment information.

Usage Data: We automatically collect information about how you interact with our Services, including API calls, feature usage, timestamps, and performance metrics.

Voice and Audio Data: When you use our voice agent infrastructure, audio data may be processed through our systems. The retention and handling of this data depends on your configuration and service agreement.

Technical Information: We collect device information, IP addresses, browser type, operating system, and other technical identifiers to ensure security and optimize performance.

Communications: When you contact us for support or inquiries, we retain records of those communications.

We use collected information for the following purposes:

• To provide, maintain, and improve our Services
• To process transactions and send related information
• To send administrative messages, updates, and security alerts
• To respond to your comments, questions, and support requests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms
• To develop new products, services, and features

We may share your information in the following circumstances:

Service Providers: We engage third-party companies to perform services on our behalf, such as cloud hosting, payment processing, and analytics. These providers have access to your information only to perform specific tasks and are obligated to protect it.

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Inspirited AI, our users, or others.

With Your Consent: We may share your information for other purposes with your explicit consent.

We retain your information for as long as your account is active or as needed to provide you with our Services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

Voice and audio data processed through our Services is retained according to your configuration settings. You may request deletion of your data at any time, subject to legal and contractual retention requirements.

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing activities
• Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at legal@inspirited.ai.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our Services and your experience.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information promptly.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our Services prior to the changes becoming effective. Your continued use of the Services after the effective date constitutes your acceptance of the revised Privacy Policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at legal@inspirited.ai.